Frequently Asked Questions:
Q: What is included in a "full body" massage?
A: A full body massage generally includes the back, neck, shoulders, head, arms, hands, legs, and feet. Abdominal work is performed at the client's request, but is not part of the "normal" routine. Gluteal work, pectoral work, and face work may be performed except where the client has denied consent. Breast tissue is not to be exposed or massaged except under circumstances that require it (eg. a doctor's note prescribing breast massage as treatment). Genitalia is not to be massaged or exposed at any time.
Q: What forms of payment do you accept?
A: Currently I am able to accept cash, credit/debit cards, checks, and PayPal/Venmo transfers. I may also accept service trades.
Q: Should I tip? What is customary?
A: While tipping your therapist is not required, it is appreciated! For a one hour service, people typically leave a $10-$20 gratuity, but it is entirely optional. If you'd like to leave gratuity, you may tip whatever you are comfortable with. If you were highly satisfied with your service but are not comfortable with a monetary gift, the best "tip" you can leave is a nice review on my Facebook or Google page!
Q: What is your cancellation policy?
A: If you need to cancel or reschedule your appointment, please try to let me know as soon as possible. There is currently no cancellation charge, but multiple/frequent/repeat cancellations may result in me refusing future services. While there is no CANCELLATION charge, NO-CALL-NO-SHOWs are unacceptable and you will be billed for the full price of the originally booked session.
Beginning May 28th: When booking an appointment, a credit or debit card will be on file to hold the appointment slot. If you need to cancel the appointment, please do so in a timely fashion. If a cancellation takes place ≤1 hour before the appointment time, there will be a $20 cancellation charge. If a cancellation takes place after the original appointment start time, or in the case of a no-show, there will either be a $20 cancellation charge or 50% charge, whichever is higher.
Q: What are the conditions for booking an In-Home massage?
A: Unfortunately, due to the nature of this profession, extra safety measures must be taken for traveling. I generally will not do in-home massages for first time clients (i.e. if I have never met you before). I will not travel to a location where the parking is either street-side parking only or a paid parking garage. The location you request the massage to be taking place must have a proper amount of space for me to set up my table and perform the service - please provide the square footage of the room with your request. Please try to limit your request to hours where there is still daylight.
Q: What medium do you use?
A: I have a variety of oils/creme/lotion to perform massage with, with my preferred medium being creme. I also have different essential oils for the aromatherapy services and sugar scrubs/body butter for the sugar scrub services. You may request to see the ingredients on-site, or I can email them to you. Please let me know if you have any allergies that may be sensitive to different massage lubricants.
Q: What if I have a Groupon?
A: Thank you for your purchase! You may redeem the voucher at any time before the expiration date and your session is covered. If you do not attempt to make an appointment before its' expiration, you may still redeem it, as long as you pay the difference for the session to me directly (ex: You paid $35 for a 60 minute, so you would pay me $25 directly along with the Groupon). If you reserve an appointment slot and no-call-no-show, your voucher may be redeemed in place of a full service charge.