Frequently Asked Questions:
(Please note: all questions concerning the Gamble Massage Session are located at the end of the page.)
As of June 12th, LMTs have been permitted to resume operations in Monroe County with restrictions as part of Phase III of reopening in NYS. The online appointment book has temporarily restricted hours. No home visits are being scheduled until further investigation of regulations. Thank you for your patience and understanding! Expiration dates are being extended at this time. Thank you!
Q: What is included in a "full body" massage?
A: A full body massage generally includes the back, neck, shoulders, head, arms, hands, legs, and feet. Abdominal work is performed at the client's request, but is not part of the "normal" routine. Gluteal work, pectoral work, and face work may be performed except where the client has denied consent. Breast tissue is not to be exposed or massaged except under circumstances that require it (eg. a doctor's note prescribing breast massage as treatment). Genitalia is not to be massaged or exposed at any time.
Q: What forms of payment do you accept?
A: Currently I am able to accept cash, credit/debit cards, checks, and PayPal/Venmo transfers. I may also accept service trades.
Q: Should I tip? What is customary?
A: While tipping your therapist is not required, it is appreciated! For a one hour service, people typically leave a $10-$20 gratuity, but it is entirely optional. If you'd like to leave gratuity, you may tip whatever you are comfortable with. If you were highly satisfied with your service but are not comfortable with a monetary gift, the best "tip" you can leave is a nice review on my Facebook or Google page!
Q: What is your cancellation policy?
A: When booking an appointment, a credit or debit card will be on file to hold the appointment slot. If you need to cancel the appointment, please do so in a timely fashion. If a cancellation takes place ≤1 hour before the appointment time, there will be a $20 cancellation charge. If a cancellation takes place after the original appointment start time, or in the case of a no-show, there will either be a $20 cancellation charge or 50% charge, whichever is higher.
Q: What are the conditions for booking an In-Home massage?
A: Unfortunately, due to the nature of this profession, extra safety measures must be taken for traveling. I generally will not do in-home massages for first time clients (i.e. if I have never met you before). I will not travel to a location where the parking is either street-side parking only or a paid parking garage. The location you request the massage to be taking place must have a proper amount of space for me to set up my table and perform the service - please provide the square footage of the room with your request. Please try to limit your request to hours where there is still daylight.
Q: What medium do you use?
A: I have a variety of oils/cremes/lotions to perform massage with, my preferred medium being creme. I also have different essential oils for the aromatherapy services and sugar scrubs/body butter for the sugar scrub services. You may request to see the ingredients on-site, or I can email them to you. Please let me know if you have any allergies that may be sensitive to different massage lubricants. For clients with semi-recent tattoos that require special lubricant, I have Lubriderm to help prevent any lifting of ink.
Q: What if I have a Groupon?
A: Thank you for your purchase! You may redeem the voucher at any time before the expiration date and your session is covered. If you do not attempt to make an appointment before its' expiration, you may still redeem it, as long as you pay the difference for the session to me directly (ex: You paid $40 for a 60 minute, so you would pay me $20 directly along with the Groupon). If you reserve an appointment slot and no-call-no-show, your voucher may be redeemed in place of a full service charge if you have not provided an alternate method of payment for the cancellation policy. The Groupon promotion is an extension of my Introductory Rate; since the limit is one per person, additional vouchers may be given as gifts.
GAMBLE MASSAGE SECTION
Q: How is a Gamble Massage different from a regular massage?
A: The difference is in the format, not the execution! I perform this service exactly the same way I would any other massage, however there is no specific length of time that the massage is guaranteed to last for. Ex; you win the raffle and come into the office at 10:00 AM. Depending on what your body needs, you could be done at 10:45 AM, 11:30 AM, or even a more obscure time like 11:13 AM. I just set a stopwatch, massage until your muscles tell me to move on, and that's all! No "extra fluff" to fill in too long of a session, and no rushing to fit everything into too short of a session. The only "guarantee" I have in terms of time is that it is VERY unlikely the session will last longer than 2 hours, as in my many years of experience, I have never performed a massage longer than 110 minutes. However, someone may yet prove me wrong!
Q: When will these massage sessions be held?
A: Typically they will be on the last Saturday of the month. In the event of a conflict (if I have a prior commitment, am out of town, etc.), a different Saturday will be picked. I am making myself available for these sessions between the hours of 10:00 AM and 2:00 PM. Because this is a fairly large stretch of time, I may be able to fit in two or three Gamble Sessions into one day, depending on the length of each session. This may mean someone in the raffle gets a last minute call to come in. That's why I say this is a good option for someone with very flexible time!
Q: How is the raffle decided?
A: I have a list of clients who wish to participate in the raffle. A week before the decided date, I will draw a couple names from the list at random. The first name pulled will be asked to come in, and the other names will be notified that they are selected for that day in the event I have the time to get them in around the first person. If the person selected has a conflict for that particular date, they will be re-entered into the next raffle automatically.
Q: What is the cost?
A: The massages are priced at $1/minute. If I use an extensive amount of Deep Tissue techniques, I may charge the $5 Deep Tissue Upgrade, but that will be determined throughout the session. I will not be offering any discounts on this service (Introductory Rate, LMT Discount, etc.), just as there are no discounts on a regular Custom Length of Massage session.
Q: Is the cancellation policy different for this service?
A: It varies slightly from the normal policy. If you no-show or last-minute cancel for this appointment, there will be a $20 charge, as it is impossible to determine what 50% would be. If no explanation is given for a no-show, you will be permanently removed from the raffle.